Fixed-price rebuilds.
No surprise invoices.

We absorb it. The fixed price is binding on us, not flexible. The 5-day Paid Audit ($2,500, refundable against build) is specifically designed to surface complexity before quoting — that's why we charge for it. By the time we quote a build, we've already inventoried the integrations, data shape, and edge cases. If we missed something material, that's our cost to bear.

Signed change order. Mutual agreement on the additional cost + timeline before we start. No "let's just add it and figure out billing later" mush. You always know the running total.

For tool rebuilds: 40% on engagement start, 40% at pilot ready, 20% at production cutover. For combo bundles: 30/30/30/10 (engagement / first module shipped / pilot ready / production cutover). For Managed Upstream: monthly in arrears against the previous month's runtime. All on Net-30 invoices. We accept ACH, wire, or major credit cards (3% surcharge for cards).

Vendor costs. AWS / Anthropic / Stripe / Twilio / Postmark bills go to your accounts directly. We never resell infrastructure. Existing-system integrations beyond what's scoped — if you want a custom integration with your in-house ERP that we didn't see in the audit, that's a change order. Bespoke compliance frameworks — SOC 2 / ISO / HIPAA-grade build is on the menu but priced separately by certification scope.

Combo bundles already discount vs buying tool rebuilds separately (saves 10–20% by sharing data layer + auth). Beyond that: no negotiated discounts, no haggling, no "limited-time pricing". The list price IS the negotiated price. We'd rather price fairly upfront than play dance-around games.

Yes, any month, with 30-day notice. The code is in your GitHub already (since day one of the original build). We hand off ops to your team or your new vendor with a 1–2 week transition. No exit fees, no clawback clauses, no "you can't take this code somewhere else" lock-in. The portability IS the point.

It probably is too early. Tool rebuilds make economic sense above ~$2K/mo per replaced tool. If your full SaaS bill is under $24K/yr, stay on the SaaS — the math doesn't work yet. Use that runway for product-market fit instead. Come back when a single line item crosses $2K/mo or your stack tops $50K/yr.

Free 30-min Stack Review: senior engineer + partner walk through your top 6 SaaS lines, name the bloat, point at the 1–2 best rebuild candidates. Output: 1-page CFO memo. No fee. About 60% turn into paid work.

Paid 5-day Audit ($2,500, refundable against build): deep-dive on a specific rebuild candidate. Architecture, integration map, data shape, fixed-price quote with 90-day validity. Refundable if you proceed with the rebuild. About 75% of audits convert.