Terms of service

These terms govern your use of alliedbiz.tech and any default engagement with Allied BizTech Solutions where we have not yet signed a per-engagement Statement of Work.

Important: our per-engagement SOW — signed when you book an engagement — supersedes these terms for that engagement. This page is the default frame; the SOW is the binding contract.

Allied BizTech Solutions Pvt. Ltd. is an India-incorporated productized engineering firm. We sell outcomes in fixed price + fixed window — never hours, never staff augmentation, never ongoing campaign management.

Five service lines: Upstream (SaaS rebuild), Build (new productized apps), AI Pod (senior team rental), Agents (custom AI on Anthropic / OpenAI direct), Strategy (written-memo decision engagements). Each engagement fits one of these container shapes.

Every engagement is documented in a written Statement of Work (SOW) that specifies:

• Fixed price + fixed window (start date, delivery date, milestones)
• Deliverables in scope — named explicitly
• What is out of scope — named explicitly, to prevent scope-creep disputes
• Payment milestones (typically 30% kick-off, 40% mid-engagement, 30% on delivery; varies per engagement)
• Acceptance criteria for each deliverable

If a request falls outside the SOW scope, we issue a written change order with the additional price and timeline impact. No silent scope-creep.

• Your code is yours. All deliverable application code goes to your GitHub (or repo of your choice) from day one. You own it outright on payment of the engagement’s final milestone.
• Open-source dependencies stay under their respective licenses. We document every dependency and its license at delivery.
• Pre-existing Allied BizTech IP — methodology playbooks, prompt libraries, internal scoring rubrics, SOW templates, architectural patterns, internal tooling — remains owned by Allied BizTech. You receive a perpetual royalty-free license to use them within the deliverable, but cannot resell or sublicense them as standalone IP.
• Your data stays yours throughout the engagement. We do not use your data to train AI models, and we do not retain it beyond the retention window in the SOW (typically 7 years for tax / contract record-keeping).

We back every shipped engagement with a 90-day defect warranty. During this window:

• Any defect against the SOW acceptance criteria is fixed at no charge.
• Out-of-scope changes (new features, expanded scope) are paid via change order.
• Bugs in your own subsequent edits are not covered — we warrant the deliverable as-shipped.

After 90 days, ongoing support and bug fixes are available via AI Pod retainer or change-order engagement.

Our total liability under any engagement is capped at the fees actually paid for that engagement. We are not liable for indirect, consequential, or punitive damages — including lost profits, lost revenue, business interruption, or third-party claims — even if we were advised they were possible.

This cap does not apply to claims arising from gross negligence, willful misconduct, or breach of confidentiality — standard carve-outs.

Every engagement includes a mutual NDA in the SOW. Beyond that:

• We treat your business data, code, and roadmap as confidential by default.
• We do not name clients publicly without written permission — case studies are anonymized or named only with consent.
• Engineers on your engagement are bound by the same confidentiality terms via their employment / contractor agreements with us.

• For convenience: Either party may terminate any engagement with 30 days’ written notice. Work-in-progress is billed pro-rata to the date of termination.
• For cause: Either party may terminate immediately if the other materially breaches the SOW and fails to cure within 14 days of written notice.
• On termination: we deliver all work-in-progress code to your repo, hand off any operational context, and invoice for completed milestones plus a pro-rata share of the in-flight milestone.

We prefer to fix disputes through conversation. The escalation path:

1. Direct discussion with the engaged Partner / engagement lead at Allied BizTech.
2. Mediation — 60-day good-faith mediation before any formal proceedings.
3. Arbitration — if mediation fails, binding arbitration through the Singapore International Arbitration Centre (SIAC), neutral venue for cross-border engagements.

Governing law: India, with disputes subject to the jurisdiction of courts in Bangalore, Karnataka. Each party covers its own legal costs unless the arbitrator awards otherwise.

Neither party is liable for delays or failures caused by events beyond reasonable control — including acts of god, war, civil unrest, government action, internet / cloud-provider outages, or pandemics. The affected party must notify the other promptly and resume performance as soon as practicable.

These terms are on a 12-month review cadence. We may update them sooner if something material changes (e.g., a shift in dispute-resolution venue, IP terms, or warranty window). The updated version takes effect when posted; your engagements signed under a prior version stay on that version.

Material changes are flagged on the homepage for 30 days post-change.

Effective: 2026-05-08 · Last updated: 2026-05-08 · Next scheduled review: April 2027.

For terms questions or contract-related correspondence:

• Email: legal@alliedbiz.tech
• Or general: hello@alliedbiz.tech
• Postal:
  Allied BizTech Solutions Pvt. Ltd.
  India HQ · Bangalore / Chennai / Kolkata
  CIN: U72900TN2009PTC072281