Book a managed demo →
More Menu
Book a call →
UPSTREAM · MANAGED
From $1,200/mo · cancel anytime · code stays yours

We rebuilt it.
Now we run it.

After the rebuild ships, your team has two choices: hire ops engineers to run it, or keep the same Allied BizTech team that built it on retainer. Managed Upstream is the second option. Same engineers, predictable monthly fee, full operational ownership — yet your code, your cloud accounts, your data. Cancel any month and take everything with you.

Book a 30-min managed demo →
~75% of rebuilds convert to managed · 99.9% uptime SLA on Pro+ tiers ·
Typical mid-market customer

Pro tier · single combo bundle

D2C / B2B SaaS / mid-stage company
Self-run ops cost (1 SRE @ $180K + tooling)~$220K/yr
Managed Upstream Pro$50K/yr
Vendor infra (your accounts, billed direct)~$24K/yr
YEAR-1 OPS SAVINGS · INDICATIVE
~$146K
vs hiring SRE
~3.5x cheaper
Hiring time saved
~6 months

At multi-stack scale, Enterprise tier ($9.5K/mo+) replaces a 2–3 person ops pod for ~$115K/yr.

Three tiers

From $1.2K/mo. Cancel any time.

Tier matches your stack scope. Step up or down between tiers with 30-day notice. No annual lock-in, no minimum-term contracts.

Lite

Single tool

$1.2K/mo
$14.4K/yr · cancel anytime
  • Hosting on your cloud (we're a managed operator)
  • Monitoring + alerting (we're paged, not you)
  • Security patches + dependency updates
  • Quarterly cost review of vendor bills
  • 4 hrs/mo small enhancement work
  • 24-hour response SLA business hours
  • Email + Slack support
Book Lite demo →
Pro

Full stack

$4.2K/mo
$50.4K/yr · cancel anytime
  • Multi-tool / combo-bundle hosting
  • 24/7 monitoring + on-call rotation
  • 99.9% uptime SLA
  • 4-hour response SLA, 1-hour for incidents
  • Monthly cost review + optimization
  • 8 hrs/mo enhancement work
  • Dedicated Slack channel
  • Quarterly stack reviews
Book Pro demo →
Enterprise

Multi-region / regulated

$9.5K/mo+
$114K/yr+ · custom SOW
  • Multi-region failover + DR
  • 99.95% uptime SLA
  • 15-min response SLA for P1
  • SOC 2 Type II / HIPAA-ready ops
  • Dedicated team (2–3 engineers + partner)
  • 20 hrs/mo enhancement work
  • Quarterly executive review with CFO
  • Custom security policies + audit support
Book Enterprise call →

All prices in USD. Vendor infrastructure (AWS, Anthropic, Stripe, Twilio, Postmark) bills direct to your accounts — not included above. Quoted as of May 2026.

Managed vs DIY

Why most rebuilds become managed.

After the build ships, you face a choice: hire SRE/DevOps to run it, or keep the team that built it on retainer. Here's how the two compare.

What you need
Hire 1 SRE in-house
Managed Upstream Pro
Annual fully-loaded cost
~$220K (salary + benefits + tools)
$50.4K (retainer, no extras)
Time to onboard
3–6 months hire + ramp
Day 1 (same team that built it)
Holiday / sick coverage
You scramble or it waits
Built-in rotation, always covered
On-call burden
Your one person, every page
Our rotation, you're never paged
Domain knowledge of your build
Has to learn it
Built it; knows every choice we made
Risk if person leaves
Bus-factor of 1 = critical
Team-level continuity
Patches + dependency updates
Their job, low priority
Scheduled monthly, automated where safe
Vendor-cost optimization
Not their job
We monitor your AWS / Anthropic bill
Cancel + walk away
Severance, replacement search
30-day notice, take the code

The hire-vs-managed decision flips around 18–24 months. Below 12 months of runtime, hire. Above 24, managed pays back. In the middle is where most customers settle on managed — until headcount or compliance requirements force the build of an internal SRE function.

What we actually do every month

Operational running cadence.

Predictable monthly rhythm. Not "we'll get to it" — scheduled deliverables.

WEEKLY
  • · Monitoring sweep — review alerts, false-positive tuning
  • · Dependency scan — security advisories, patch queue
  • · Backup verification — restore test on rotation
  • · Slack standup — what we did, what's next, what changed
MONTHLY
  • · Patch + update cycle — staged rollout, monitored
  • · Cost review — your AWS / Anthropic bill against expected
  • · Enhancement work — small features, bug fixes (8 hrs Pro)
  • · Operational report — uptime, incidents, planned work
QUARTERLY
  • · Stack review — what's new in your wider SaaS estate
  • · Architecture audit — what's drifted, what to refactor
  • · CFO memo — TCO snapshot vs original projections
  • · Roadmap session — what to build next quarter
ON-CALL (PRO+)
  • · P1 incident — 1-hour response, 4-hour resolution
  • · P2 incident — 4-hour response, next-business-day resolution
  • · Post-mortem — written within 72hrs for any P1
  • · SLA credits — automatic if uptime drops below 99.9%
Managed FAQ

Common questions, answered.

Can I sign up for managed without doing a rebuild first?▾
No. Managed Upstream operates the rebuild we ship. If you have an existing custom build (yours or another vendor's) and want us to take over ops, we offer a separate Managed Onboarding ($8–15K, scoped) that includes architecture review, runbook creation, monitoring setup, then transitions into a Managed Pro/Enterprise tier. Email us with what you're running.
Where does my code live? Do you control it?▾
Your code lives in your GitHub repo. We have read+write access (deploy keys) but you own the org. If you cancel, you revoke our access. The code is on YOUR cloud (AWS / GCP / Azure account that you own and pay for). We never run your code on infrastructure we control.
What's the cancellation process?▾
30-day notice in writing. We hand off to your team or your new vendor over the notice period — runbooks, monitoring access, deploy pipelines, contact lists. No exit fees, no clawback, no "your code stays with us". The portability IS the point.
What if I need more than the included enhancement hours?▾
Three options: (1) overage at $185/hr, billed monthly; (2) move up a tier (Lite → Pro adds 4 hrs/mo at lower marginal cost); (3) scope a fixed-price mini-engagement for the specific feature ($5–15K typical). Most customers settle into the right tier within 3 months.
Who's actually on call? A junior?▾
For Pro+: senior engineer rotation, AI-paired for triage. The same engineers who built your stack are in the on-call group. No junior-handoff for incident response. For Lite: business-hours response from senior engineer; no overnight on-call.
What about SOC 2 / HIPAA compliance?▾
Pro tier ships SOC 2-ready architecture. Enterprise tier provides full audit support: documented policies, access reviews, audit-log retention, incident response runbooks, vendor sub-processor list. We're not your auditor — you'll still engage a SOC 2 auditor — but we make their job ~80% easier. HIPAA-grade builds are quoted separately based on PHI scope.
Can I switch from one tier to another?▾
Yes, any month, with 30-day notice. Step up: new tier kicks in at next billing cycle. Step down: prorated for the notice period. No re-engagement fees, no penalty.
What about regions outside the US?▾
We deploy to whatever region you need (AWS us-east-1, eu-west-2, ap-south-1, etc.). For multi-region failover or data-residency requirements, that's an Enterprise tier conversation — we've shipped multi-region for HIPAA + GDPR profiles before.

Why this works: AI-paired senior engineers raise the floor on quality + consistency · 250+ products shipped · same team built and runs your stack. → The full method

UPSTREAM · MANAGED

Same team. Predictable cost. Code yours.

A 30-min managed demo walks through SLA, runbooks, on-call escalation, and the quarterly cadence. Plus a real customer's monthly operational report (anonymized).

Book 30-min managed demo → See all pricing tiers →
Browse the rest of Upstream
→ Upstream catalog → Pricing tiers → SaaS Spend Calculator → Case studies → Security & compliance Mid-market CFO?